Our air conditioner broke and my brother and I had read good reviews about this place. We're glad that we went with these guys. They are very professional and affordable for the good quality work that they do. I have to give an extra shout-out to Katie for her above and beyond customer service. When we had no AC and it was 110*F heat index, she personally drove to our house to deliver a window unit to make sure that we at least had some air until the full crew could come out to install the big unit. Thanks, Katie, you rock! The crew did the job in one day of taking out the old unit, putting in the new one as well as new duct work. Everyone was friendly and worked quickly. I HIGHLY recommend these people! Fantastic customer service! Read Less

During the second week of the 2020 shutdown, the motor in our main HVAC unit died and we were left without A/C in most of the house. We initially called another company to get a quote for the repair, but the age of the unit was suspect (15+ years old) and there were two other units for the house that were of the same age, so we also requested a quote for a replacement of the entire system. One of the issues we had with the old system is that it did not adequately cool our master bedroom and we asked if there was a way to combine the two small units into a larger one, but the other company was not open to make this happen. We received their bid several days later while waiting without A/C in the house and it did not account for the issues we had with the old system. Additionally, we were dissatisfied with the service, response, and most of all the price of the other company, so we went looking elsewhere. We then looked up other HVAC companies and received two more bids for the work. What convinced us to use Arctic Air Systems was their promptness in sending someone to evaluate our condition, willingness to work with use in modifying the layout of the existing system, and the range of products they had to meet our needs. Within a week from our selection of Arctic Air Systems, they were here to replace the entirety of our HVAC system from the ground up. Not only did they quickly remove and replace the system that was broken, but they then are able to get all of the new equipment into the home and working within a day. The next two days of work were to install the new duct work and finalize the new electrical work for the units. The work was great and we've had a cold house ever since! We will definitely continue to use Arctic Air Systems to maintain our system and would recommend them to anyone looking for a good maintenance company, or a whole new system. Read Less

We are very pleased with the service we received today from Arctic Air Systems. It started with Erin from the office which she was able to schedule a technician (Cody) out to our house very quickly (our AC died during the night). Cody was very professional, fixed the problem and explained everything to us that happened to our compressor. He also was kind enough to give us some other tips and recommendations. Overall a very pleasant experience. Thanks again for such great service from all. I would highly recommend this company. Read Less